Privacy Policy
At Myco, we care about your privacy. We only collect the information we need to run our workshops, communicate with our community, and operate our website. We will never sell your personal information.
Who we are
Myco Manchester is a worker-owned, non-profit co-operative based in Manchester, UK.
If you have any questions about this privacy policy or how we use your data, you can contact us at: hello@mycomanchester.com
What information we collect
Depending on how you interact with us, we may collect:
Your name
Email address
Phone number (where relevant)
Postal address (only where needed)
Information you provide when booking events
Accessibility requirements for events
Payment information (processed securely by third-party payment providers)
Information you submit through contact forms
Information about how you use our website through cookies and analytics
We only collect information that is relevant to providing our services.
How we use your information
We use your information to:
Respond to enquiries
Process bookings and payments
Deliver workshops and events
Provide accessibility support where requested
Send booking confirmations and event information
Send newsletters if you have chosen to receive them
Improve our website and services
Meet our legal and financial obligations
We only process personal information where we have a lawful basis to do so under UK data protection law.
Marketing emails
If you subscribe to our newsletter, we will occasionally send updates about workshops, events and Myco Manchester news.
You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
Payments
Payments are processed securely by trusted third-party providers. We do not store your full payment card details.
Third-party services
We use trusted third-party providers to help us run our organisation. This includes:
Squarespace (website hosting and forms)
Mailchimp (email newsletters)
Ticket Tailor (event booking platform)
Payment providers such as Stripe
These providers process personal information on our behalf and have their own privacy policies.
Cookies
Our website uses cookies to help it function and to understand how people use it.
Cookies may be used to:
Remember website preferences
Measure website traffic
Improve the performance of our website
You can control or disable cookies through your browser settings.
How long we keep your information
We only keep personal information for as long as necessary for the purpose it was collected, including to meet legal, accounting and safeguarding requirements.
When information is no longer needed, we securely delete or anonymise it.
Sharing your information
We do not sell or rent your personal information.
We may share information where necessary with trusted service providers who help us deliver our services, or where we are required to do so by law.
Your rights
Under UK data protection law, you have the right to:
Request access to the personal information we hold about you
Ask us to correct inaccurate information
Ask us to erase your information in certain circumstances
Restrict or object to certain types of processing
Request a copy of your data in a portable format where applicable
Withdraw consent where we rely on consent
To exercise any of these rights, please contact us using the email address above.
If you are unhappy with how we have handled your personal information, you also have the right to complain to the UK Information Commissioner's Office (ICO).
Keeping your information secure
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
While no online system can ever be completely secure, we work to keep your information safe and only give access to people who need it.
Changes to this policy
We may update this privacy policy from time to time. The latest version will always be available on this page, and the date at the top of the policy will show when it was last updated.